Products themselves were fine but extremely disappointed that after paying a large delivery fee for the 1-2 day 90tion I received it after 6 business days and 10 calendar days. 3 emails went unanswered
Hi Dave,
Thank you for the 5 stars — I really appreciate it. I’m sorry to hear about the delay and the trouble reaching us. We weren’t aware of the email issue, so thank you for pointing that out; we’re already looking into it.
I’ve reached out to you directly and taken care of the shipping concern on our end.
Thanks again for the feedback — it genuinely helps us improve.
— Torben
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